Control Centre Operator
Civic Recruitment Limited · Grangetown, Cardiff
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Job description
3 Months Contract with a Local Authority Umbrella - £17.42 per hour - Umbrella Job Purpose As a Control Centre Operator (Telecare) , you will work within Cardiff Council's 24/7 Telecare Control Centre, handling inbound and outbound welfare calls for vulnerable and elderly residents. You will respond to emergency and priority calls, provide advice and reassurance, coordinate support services, and liaise with emergency services, care providers, and council teams to ensure customer safety and well…